Terms of service
Ownership
This website is operated by Serene Scents NZ Ltd in Auckland New Zealand 2024. Throughout the site, the terms “we”, “us” and “our” refer to Serene Scents. Serene Scents offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Products and Service
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate. We always do our best to represent our products info with complete accuracy, however we can’t guarantee that the content on this site has no errors or inaccuracies. We reserve the right at any time to modify or discontinue the service without notice at any time. All dimensions of the products are approximate.
Stock Availability
We make every attempt to ensure the stock reflected on our website is accurate and available for purchase, however please note that our stock is not updated in real time and as a result some discrepancies may occur. If in the event we are unable to fulfil your order, you will be notified as soon as we are aware of the discrepancy with an alternative option. If a suitable solution cannot be found a full refund will be processed.
Pricing
Prices for our online store are presented in New Zealand dollars and all payment are processed in New Zealand dollars including GST of 15%. Prices may be subject to change at any time without prior warning or notice.
Sale Items
Sale items are not able to be returned or exchanged, unless of course if they're damaged (in which case we'll replace the item, or if we can't replace it, we'll refund you in full. We will not accept refunds or returns on final sale items for change of mind.
Variation of Terms
Serene Scents NZ LTD reserves the right to vary these terms at any time. By continuing to use this site you consent to any and all variation. It is not the duty of Serene Scents to provide notice of these variations, and it is your responsibility to regularly check these terms for any variations.
General terms
All intellectual property in the products and/or website including without limitation website design, text and graphics belong to Serene Scents NZ Ltd.
Privacy Policy
Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on our online store. Please check our Privacy policy.
Contact us
To contact us for any reason, please email us at info@serenescents.co.nz